Nordstrom emerges ‘favourite’ fashion retailer

USA: Nordstrom has emerged as ‘favourite’ fashion retailer among consumers in the country. The market force surveyed more than 5,700 people on shopping experience: “merchandise selection, value, store atmosphere, ability to create an outfit, checkout speed, ease of finding items, and size selection”. On the average of overall satisfaction ratings, Nordstrom scored 64%, up 6% over 2016, while Dillard’s ranked second with 54%, followed by T.J. MAXX at 53%.